If we business owners focus solely or mostly on the product and disregard the personal aspect, we’ll likely have a rotating door of employees - and that gets expensive. John’s crisis is all about interpersonal relationships and where they can go awry. The interpersonal relationships we have with our colleagues, clients, and vendors.The product such as healthcare, real estate, or pizza.It’s possible she didn’t feel safe or wasn’t shown that it was safe to speak her truth.ĭoes this resonate with you? If we think about our small business, there are two parts to it: What this tells me is that John is likely not as focused on his employees as he needs to be to run a healthy company and that Stacy felt angry enough to give no warning. Stacy didn’t try to change her situation by speaking truthfully to John, instead, she chose to surprise him with her resignation. Let’s pause and review this situation: John invalidated Stacy’s experience by attributing her departure to her generation rather than consider the truth of her feedback and its relevance to how John runs his business. Apparently, Stacy felt she wasn’t given enough opportunity, so she found a new job. One of his best employees resigned out of nowhere.
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